Payment:
The payment types accepted for our online store is as followed:
We accept all card types for online orders destined for UK delivery. Please be aware that it can take up to 14 days to process a refund once a claim has been accepted.
Delivery:
The couriers we use for our delivery services are as followed:
Delivery Rates
Our standard and premium delivery rates are as followed:
2 – 3 Day Delivery
£3.95 For all orders under £100
Free Delivery on all orders above £100
- England and Wales
2 – 3 Day Delivery
£4.95 For all orders under £150
Free Delivery on all orders above £150
- Northern Scotland, East Scotland, Southern Scotland, West Scotland and Scottish Highlands
2 – 3 Day Delivery
£5.95 For all orders under £150
Free Delivery on all orders above £150
- Northern Ireland
Guaranteed Next Day Delivery
£9.99 For Monday – Friday Next Day Delivery
- Order Before 1pm
- England and Wales Only
All items sold are UK stock and we aim to dispatch our orders within 24 hours of cleared funds (orders placed before 1pm Monday – Friday). Orders placed at weekends or on Bank Holidays are dispatched on the next working day. As soon as your order is dispatched from our warehouse you will be sent an email to confirm that your parcel is on its way with a tracking number.
We work with various couriers depending on the size of your order. We aim to deliver your item within 2-3 working days (UK mainland) from the dispatch time. This may vary depending on the carrier and service used. For Northern Ireland, Channel Island, Highlands and Islands, Scilly Isles and the Isle of Man delivery may be longer 3-5 working days.
There are also some weight restrictions for items shipped to Channel Island therefore we reserve the right to cancel your order if the item purchased is above the the weight limit.
Surcharges will apply for N.Ireland, Channel Islands, Isle of Man, Isle of Wight, Aberdeenshire, Belfast, Co-Antrim, Co-Down, Guernsey, Jersey and any other off-shore UK Island. Please contact us if you have any queries on surcharges before purchasing the item.
By default we dispatch all orders to the specified shipping address, therefore if your address is incomplete or wrong, your delivery may be delayed or returned back to us.
Currently there is no special Delivery service or courier service on Saturdays, Sundays or Bank Holidays, but we aim on offering this option in the near future.